Returning your vehicle - Fair wear and tear guide
To determine whether your vehicles are within industry guidelines a comprehensive document the 'Guide to Fair Wear and Tear' as recommended by the British Vehicle Rental and Leasing Association (BVRLA) is available to view.
It has been produced for drivers and fleet managers to compare the condition of each vehicle against clearly defined standards of acceptability. This then allows quality repairs to any defects that would otherwise incur charges after the vehicle is returned.
For more advice of setting policies please contact your Arval Account Manager.