Collections Co-ordinator

Standard / Permanent
Job Family:
Customer relationship management
Experience level:
Not indicated
Reference number:

About us

Owned by BNP Paribas, one of the world’s top performing banks, we are a global and UK leading player within the corporate vehicle leasing industry, with a strong focus on developing our people to ensure we continue to deliver the products and services our customers require. The growth that we’ve achieved in recent years and the number of major industry awards that we’ve won are testament to our innovative products, strong service ethics and, most of all, the commitment and skill of our teams. We have a large selection of customers in the UK. They vary hugely in size from small SME’s to large corporate’s and cover a magnitude of industry sectors.


About the role

We are currently recruiting for a Collections Co-ordinator to join our Collections team.

In this role you will be expected to maintain the accounts receivable ledger and will assume sole responsibility for the timely payment of overdue invoices from our customers, following best practice procedures at all times. This will involve making inbound and outbound calls to customers.

You will undertake the timely referral of collection issues to first line management whilst building and developing positive relationships with all internal and external colleagues, suppliers and clients. As part of a team you will contribute to service delivery levels by providing guidance to others and informing the decision making processes wherever possible.

Pay Zone level – A2

Who we are looking for

We are looking for an energetic and confident individual, ideally with previous credit control collections experience.  You will also have excellent communication skills and be able to handle ever changing workloads and priorities. Someone who is comfortable contacting customers chasing overdue invoices as well as working in a team and following processes. Excellent excel skills are essential as the role will require lots of analytical work, so you will be confident with V lookups and Pivot Tables.


What’s in it for you?

Our employees are really important to us and being owned by a bank we all benefit from some excellent perks. Take a look at these:

  • Private Healthcare
  • Life Assurance
  • Company Pension (the company will add in up to 10% into your pension pot every month)
  • Annual bonus (up to £1,000)
  • 25 days holiday (plus bank holidays)
  • Competitive basic salary upto £24,000
  • Volunteering Days
  • Career options
  • Charity Fundraising
  • Free Gym and classes
  • Full training

We are a friendly bunch - more human than corporate and you will find our office environment welcoming. Here is a recent video we put together that shows life at Arval:-

If you have the drive and ambition why not apply today!




About Arval BNP Paribas:

Founded in 1989 and fully owned by BNP Paribas, Arval specialises in full service vehicle leasing. Arval offers its customers – large international corporates, SMEs and professionals – tailored solutions that optimise their employees’ mobility and outsource the risks associated with fleet management. Expert advice and service quality, which are the foundations of Arval’s customer promise, are delivered in 29 countries by over 6,500 employees. Arval’s total leased fleet adds up to 1,103,835 vehicles throughout the world (December 2017).

Arval is a founding member of the Element-Arval Global Alliance, the longest standing strategic alliance in the fleet management industry and the worldwide leader with 3 million vehicles in 50 countries. Within BNP Paribas, Arval belongs to the Retail Banking core activity.