Internal Account Manager

Standard / Permanent
Job Family:
Customer relationship management
Experience level:
Not indicated
Reference number:

Internal Account Manager

About us

Arval is a UK, European and Global leader in Sustainable Mobility. Mobility is as simple as someone moving from point A to point B however and whenever they chose. Research pre and post COVID shows us that for 2020 and beyond developing existing products and introducing new ones into the mix, will give our customers what they want. Luckily at Arval, changing, growing and evolving are our strengths so we are ideally positioned to provide our broad customer base with a comprehensive range of safe, sustainable and cost effective solutions and so ensure every Journey they have is a good one. Culturally, we are a friendly bunch - more human than corporate and you will find our office environment welcoming.

Arval: For the many journeys in life


About the role

As an Account Manager, you will be responsible for the growth of some of our largest existing Corporate Customers. Providing them with expert knowledge and advice on suitable vehicle leasing options, you will ensure we satisfy their individual requirements. You will help secure and maintain business for Arval UK, by ensuring our customers receive the top-notch service they deserve. It is all about the customer. Your role is to make sure no stone is left unturned in our quest to satisfy and retain them.

Pay Zone level A3

About you

We are looking for an outstanding account manager. The best of the best, as you will be looking after our premier customers. Relationships are what makes you tick and you will stop at nothing to ensure your customers are pampered to blushing point. You will have an excellent telephone manner and will be used to working in a fast-paced environment. Used to taking ownership of all that comes your way, whilst demonstrating complete professionalism and tact comes naturally to you.

Key Skills required:

  • Confident communicator (verbal & written)
  • Uncompromising customer focus
  • Professional but personal people skills
  • Outstanding ownership & problem solving ability


Application process

We will invite successful applicants to complete an automated, online video screen. This way, you can tell us all about yourself, before we decide who to select for interview. You will be able to do this on your mobile phone, tablet or laptop 24/7, giving you complete flexibility. Full instructions and a Hints & Tips video will follow.


What’s in it for you? Our employees are really important to us and being owned by a bank we all benefit from some excellent perks. Take a look at these:


  • Private Healthcare
  • Life Assurance
  • Company Pension (the company will add in up to 10% into your pension pot every month)
  • 25 days holiday (plus bank holidays)
  • Competitive (£24,000) basic salary plus commission up to £4,000pa
  • Access to Talent programs
  • Volunteering Days (2 pa)
  • CSA involvement actively encouraged
  • Charity Fundraising

Here is a recent video we put together that shows life at Arval:-

If you have the skills, drive and character, we would love to hear from you. Apply today!

At Arval, we celebrate the diverse nature of our customers and so strive to develop diverse teams in which everyone feels safe to be their authentic self. This means we actively encourage people from underrepresented backgrounds to apply and we do not discriminate based on race, colour, religion, gender, gender identity, sexual orientation, national origin, genetics, marital status, disability or age. We are a family-friendly employer with a culture based on trust, autonomy and flexibility and believe everyone has a voice and the opportunity to make an impact.

About Arval BNP Paribas:

Founded in 1989 and fully owned by BNP Paribas, Arval specialises in full service vehicle leasing. Arval offers its customers – large international corporates, SMEs and professionals – tailored solutions that optimise their employees’ mobility and outsource the risks associated with fleet management. Expert advice and service quality, which are the foundations of Arval’s customer promise, are delivered in 29 countries by over 6,500 employees. Arval’s total leased fleet adds up to 1,103,835 vehicles throughout the world (December 2017).

Arval is a founding member of the Element-Arval Global Alliance, the longest standing strategic alliance in the fleet management industry and the worldwide leader with 3 million vehicles in 50 countries. Within BNP Paribas, Arval belongs to the Retail Banking core activity.