New Business Account Manager
About the role
As a New Business Account Manager, you will be responsible for the growth of some of our newest corporate customers. Providing them with expert knowledge and advice on suitable vehicle leasing options, you will ensure we satisfy their individual requirements. You will help secure and grow our new business, ensuring our customers receive the top-notch service they deserve. It is all about the customer. Your role is to make sure no stone is left unturned in our quest to satisfy and retain them.
Salary: £26,000 plus £4k commission.
Hybrid working (up to 2 days working from home per week): This role is eligible once training is complete and you are fully competent in the role.
We are looking for an outstanding account manager. The best of the best, as you will be looking after our newest customers. Relationships are what makes you tick and you will stop at nothing to ensure your customers are pampered to blushing point. You will have an excellent telephone manner and will be used to working in a fast-paced environment. Used to taking ownership of all that comes your way, whilst demonstrating complete professionalism and tact comes naturally to you.
Key Skills required:
·Confident communicator (verbal & written)
·Uncompromising customer focus
·Professional but personal people skills
·Outstanding ownership & problem solving ability
We will invite successful applicants to complete an automated, online video screen. This way, you can tell us all about yourself, before we decide who to select for interview. You will be able to do this on your mobile phone, tablet or laptop 24/7, giving you complete flexibility. Full instructions and a Hints & Tips video will follow.
What’s in it for you?
Culturally, we are a friendly bunch - more human, than corporate. We expect a lot but know that works both ways so offer our Journey Makers a fantastic employee experience end to end.
All our offices are welcoming and refreshed to reflect our new ways of working in a post-COVID, forward thinking digital and hybrid setting. You will be given the perfect environment to do your work to the highest standards possible, as well as the opportunities to develop your own career.
You will be joining a family – where, together, we are all pushing the limits of what’s possible for our customers and for each other. We’re an excellent mix of new and longer serving Journey Makers, all working together to constantly improve the service we offer all our customers. Sharing experience, ideas and creative solutions is what we do best.
Being owned by a bank (BNP Paribas), not only are we part of global brand making a positive difference to the World, but we all benefit from some excellent perks.
This is a Pay Zone A3 role with a salary range of up to £26,000, with a realistic OTE of £30,000. You will also enjoy the standard benefits like Private Healthcare (AXA PPP), Life Assurance, a great Company Pension scheme, a range of personal flexible benefits, as well as the usual 25 days holiday (plus bank holidays), and access to great discounts on our products and services.
We’re also proud that we can offer you things that money just can’t buy:
- Progressive career development opportunities through our dedicated Learning and Development team. Check out our approach to learning here on our Dare2Discover intro film!
- Many opportunities to participate in CSR and Climate Sustainability action
- A huge range of volunteering days (we actively encourage our people to volunteer and participate in charity work)
- Hybrid working options (working in the office / at home or a remote location that suits your personal circumstance)
- Access to first class Mental Health support (onsite through our amazing MH First Aiders or through our dedicated MH support line)
- An array of Talent Development opportunities local (UK) and globally within Arval Group / BNP Paribas
- And an employee culture that is focussed on creating a great place to work for all our Journey Makers – whether you are here for a temporary stay or with us for a lifetime
We are proud to celebrate the diverse nature of our customers and our hugely diverse teams, where everyone feels safe to be their authentic self. We support all our local communities and groups and actively encourage people from underrepresented backgrounds to apply to become part of our family. We do not discriminate based on race, colour, religion, gender, gender identity, sexual orientation, national origin, genetics, marital status, disability or age – or any other category you can think of, and we have a strong “speak up” culture through which we support and ally with all group our Journey Makers identify with.
We are a family-friendly employer with a culture based on trust, autonomy and flexibility and believe everyone has a voice and the opportunity to make an impact.
Here’s a recent video we put together that shows life at Arval: The Journey Makers
We are Europe’s No.1 vehicle leasing provider with a clear vision for sustainable mobility. Mobility is as simple as someone moving from point A to point B, however and whenever they chose. Research shows us that for 2021 and beyond, developing existing products and introducing new ones into the mix is what our customers want.
Luckily, at Arval, we have an excellent pedigree in mobility. Listening, changing and evolving are also strengths that we’re proud to shout about.
With our new Arval Beyond strategy, we look forward to offering the sustainable, flexible and cost effective solutions our customers want. We are proud to say that our customers will continue to be our priority.
Culturally, we are a friendly bunch - more human, than corporate. We expect a lot but know that works both ways so offer our Journey Makers all the support they need. Going forward this will include a flexible approach with split office/ home working options too. When we are back in, you will find our offices inviting, relaxed and refreshing.
Arval: For the many journeys in life
Founded in 1989 and fully owned by BNP Paribas, Arval specialises in full service vehicle leasing. Arval offers its customers – large international corporates, SMEs and professionals – tailored solutions that optimise their employees’ mobility and outsource the risks associated with fleet management. Expert advice and service quality, which are the foundations of Arval’s customer promise, are delivered in 29 countries by over 6,500 employees. Arval’s total leased fleet adds up to 1,103,835 vehicles throughout the world (December 2017).
Arval is a founding member of the Element-Arval Global Alliance, the longest standing strategic alliance in the fleet management industry and the worldwide leader with 3 million vehicles in 50 countries. Within BNP Paribas, Arval belongs to the Retail Banking core activity.