Social Media and Communications Executive

Standard / Permanent
Job Family:
Experience level:
Not indicated
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About us

We are Europe’s No.1 vehicle leasing provider with a clear vision for sustainable mobility. Mobility is as simple as someone moving from point A to point B, however and whenever they choose. We know that for 2021 and beyond, being innovative and creative, developing existing products and introducing new ones quickly into the mix is what our customers want, whilst we also focus on leading the way forward on Climate Action within the mobility industry.

Luckily, at Arval, we have an excellent pedigree in all things mobility, and the launch of our five year plan, Arval Beyond, puts us out in front, leading the way. Find out more about our plan here: Arval Beyond

We truly believe all our Journey Makers help us shape our story – and make history in the process. Come, join our family, and be part of it too.

About the role

At heart, you are a social and visual storyteller – in this new role for us you will be helping to translate our Brand and Communications strategy into stories and visual assets which help communicate on key events in customer’s leasing lives, translate technical and business updates into engaging stories and news that connects with all our customers, across every channel.

As part of the Brand and Communications team you’ll, in essence, form a key part of the newsroom for Arval UK – creating content that is published externally on social and digital channels.

Working with the Brand and Communications Manager, this role will be a central part of our creative engine with a strong focus on social media and creative asset creation, combined with some PR and awards creation too.

Creating clear and compelling multi-channel external communications posts and assets that enhance our reputation amongst key audiences and influencers, you will focus and develop content to increase our brand and product awareness. The key here is to ensure you work closely in collaboration with other business areas, within approval processes, to ensure our messaging is fully aligned with our vision.

Much of what you will produce is linked to our Brand and Communications Strategy and our Arval Beyond 2025 Strategy, as well as our product (and customer) channels. But you will also be ready to jump in at a moment’s notice to support on those unexpected and unforeseen opportunities or crisis moments, particularly in social where well-thought through messaging to the external world is the key to success and quite often, the deciding factor in how our customers see us.

About You

Able to share your thoughts in a constructive fashion, you will be at ease in a corporate environment and will understand the complexities of working for a matrix style organisation. You will welcome ownership and accountability, be extremely creative and solution focussed – always going the extra mile to deliver an outstanding result.

You’ll be very comfortable on all social media platforms, not just posting content but also creating and gaining approval of stakeholders – perhaps you will even be happy creating video footage, being able to create a good story on screen as much as write one.  Regardless of the situation, you will also be able to find ideas for a story – and really bringing to life what we do best: putting the customer at the heart of everything we do.

Ideally, you will have a background working in a communications environment or newsroom where you have dealt with consumer responses on social media. You’ll be a super collaborator – not only able to work with internal stakeholders, but with external agencies and partners, treating all as extended team members.

As you’ll be dealing with stories from end-to-end – from storyboarding, writing, producing and launching through to in-depth evaluation and analysis, you’ll need to have the “smarts” to able to confidently identify live trends and propose solutions that can feed into our broader strategy.

Wherever you have learnt your skills, you will conceptually understand the impact of brand, communication, and customer engagement, which will be your native language - strongly supported by you tech-savviness and creative juices.

What’s in it for you?

Culturally, we are a friendly bunch - more human, than corporate. We expect a lot but know that works both ways so offer our Journey Makers a fantastic employee experience end to end.

All our offices are welcoming and refreshed to reflect our new ways of working in a post-COVID, forward thinking digital and hybrid setting. You will be given the perfect environment to do your work to the highest standards possible, as well as the opportunities to develop your own career.

 You will be joining a family – where, together, we are all pushing the limits of what’s possible for our customers and for each other. We’re an excellent mix of new and longer serving Journey Makers, all working together to constantly improve the service we offer all our customers. Sharing experience, ideas and creative solutions is what we do best.

Being owned by a bank (BNP Paribas), not only are we part of global brand making a positive difference to the World, but we all benefit from some excellent perks.

The salary range for this role is £25,000 to £30,000, along with an annual bonus of up to £1,000. You will also enjoy the standard benefits like Private Healthcare (AXA PPP), Life Assurance, a great Company Pension scheme, a range of personal flexible benefits, as well as the usual 25 days holiday (plus bank holidays), and access to great discounts on our products and services.

We’re also proud that we can offer you things that money just can’t buy:


  • Progressive career development opportunities through our dedicated Learning and Development team. Check out our approach to learning here on our Dare2Discover intro film!
  • Many opportunities to participate in CSR and Climate Sustainability action
  • A huge range of volunteering days (we actively encourage our people to volunteer and participate in charity work)
  • Hybrid working options (working in the office / at home or a remote location that suits your personal circumstance)
  • Access to first class Mental Health support (onsite through our amazing MH First Aiders or through our dedicated MH support line)
  • An array of Talent Development opportunities local (UK) and globally within Arval Group / BNP Paribas
  • And an employee culture that is focussed on creating a great place to work for all our Journey Makers – whether you are here for a temporary stay or with us for a lifetime

We are proud to celebrate the diverse nature of our customers and our hugely diverse teams, where everyone feels safe to be their authentic self. We support all our local communities and groups and actively encourage people from underrepresented backgrounds to apply to become part of our family. We do not discriminate based on race, colour, religion, gender, gender identity, sexual orientation, national origin, genetics, marital status, disability or age – or any other category you can think of, and we have a strong “speak up” culture through which we support and ally with all group our Journey Makers identify with.

We are a family-friendly employer with a culture based on trust, autonomy and flexibility and believe everyone has a voice and the opportunity to make an impact.

Here’s a recent video we put together that shows life at Arval: The Journey Makers


About Arval BNP Paribas:

Founded in 1989 and fully owned by BNP Paribas, Arval specialises in full service vehicle leasing. Arval offers its customers – large international corporates, SMEs and professionals – tailored solutions that optimise their employees’ mobility and outsource the risks associated with fleet management. Expert advice and service quality, which are the foundations of Arval’s customer promise, are delivered in 29 countries by over 6,500 employees. Arval’s total leased fleet adds up to 1,103,835 vehicles throughout the world (December 2017).

Arval is a founding member of the Element-Arval Global Alliance, the longest standing strategic alliance in the fleet management industry and the worldwide leader with 3 million vehicles in 50 countries. Within BNP Paribas, Arval belongs to the Retail Banking core activity.