Arval Fleet Toolbox
Valuable information, tools and advice for you to view and download.
What should I do if I break down?
Simply call the Arval Driver Contact Centre on 0370 600 4499. They will be able to assist regardless of the make or age of your vehicle.
What should I do if I am involved in an accident?
We recommend that you take the following steps:
Firstly, stop at the scene of the incident
Do not admit liability
Call the Emergency Services if there are any injuries or serious damage to vehicles or property
Note the particulars of any witnesses at the scene
Take the names and addresses of witnesses
Note the road and weather conditions and speed before impact
If possible, draw a rough sketch of the incident scene or take photographs
If your company takes Arval Accident Management, call our freephone number 0870 600 4499 and choose option 2.
We will then guide you through the process, arranging vehicle recovery and alternative transport, managing the repair service and liaising with insurers if necessary
What documentation do I need to take my lease vehicle out of the UK?
It is a legal requirement when you take a vehicle outside the UK to have the following documentation:
We issue a VE103 document for foreign travel which is an acceptable replacement for the Registration Document. There is a charge of £15.00 + VAT per certificate and the certificate is valid for a period of one year. Please try to request this document at least a week before you travel.