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Maintenance Package

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For today, tomorrow and the future

The Arval maintenance package ensures that your vehicles are properly maintained. This will help you to avoid unplanned downtime, and if they do break down, you will have access to a fully inclusive breakdown package. Our technical experts will validate and authorise all repairs to make sure that your vehicles are in great condition throughout the lease.

If you choose to include our optional maintenance package, we will cover all routine work due to occur during the contract term (based on manufacturer guidelines and the quoted month and mile combination).

*Arval has a “Fair Play” policy on car tyres. This means that damaged tyres will be replaced inside the maintenance budget. Replacements on commercial vehicles or in the event of abuse, neglect, theft or vandalism will be recharged at a percentage based on the tread remaining.

Our optional maintenance package does not include:

  • Glass / Windscreens (although we can replace these at a competitive price)
  • Accident Damage
  • Driver Neglect*
  • Damage and replacement as a result of neglect
  • These charges will be billed directly to you via a vehicle services invoice if you ask us to do the work.

*for example - not filling up oil in the vehicle

Benefits of taking our maintenance package

Breakdown

The breakdown cover provided within this package will assist you at home, at the roadside or wherever you need it. Vehicles are fixed on 8 out of 10 occasions at the location, but if this isn’t possible, your vehicle will be recovered. You will be taken home, you can have your onward travel covered, or you can receive a rental vehicle for 48 hours included within this scheme. This means that you will never be stranded.

Service Booking

We can also provide service booking online, or via our call centre, to ensure that your car is allocated to a suitable and reputable repairer for the work required and in the timeliest manner.

Technical Support

Our Technical team combine years of expertise with a specially selected network of garages to effectively manage the maintenance requirements of your fleet. If you ever have a problem, they will manage it to ensure
a fast and efficient resolution.

A good option for vans

If you operate vans, our additional Downtime Management service can help to get your vehicles back on the road more quickly. We know the impact that downtime can have on your business and will proactively chase progress on repairs, fast-track authorisations and source parts in the shortest time possible.

Want to know more?

To include the cost of our optional maintenance package in your quote, or if you would like to discuss our Maintenance Package further, please contact our Leasing experts and they will be happy to help. You can also take a look at our useful Maintenance FAQ >>

 

 

Contact us about our Maintenance Package

Phone
By Phone: 
0345 266 5602
Select Option 1 | 9:00 to 17:15 Mon-Fri