Life at Arval
Life at Arval UK
Working with people who care about every journey
Life at Arval UK is built around people who care. We work together, support each other and focus on doing the right thing for our customers, our colleagues and the journeys we help make possible.
Development
Your career journey can grow in more than one direction here. Through stretch, feedback, coaching and shared expertise, we support people to keep learning as our business evolves.
Own your career journey
Across Arval UK, our people build varied careers by taking opportunities, moving between teams and helping shape better ways of working.
Everyday culture
Our culture is friendly, supportive and straightforward. People work together, share knowledge and focus on doing what’s right, rather than making things more complicated than they need to be.
A place where you can be yourself
People do their best work when they feel respected, supported and able to contribute as themselves. That's part of the culture we're continuing to build at Arval UK.
It's not about labels or slogans. It's about everyday behaviours, listening well, treating people fairly and making sure different perspectives are genuinely valued.
A strong sense of belonging helps people build confidence, contribute more openly and grow their careers over time.
What it means to be a Journey Maker
Journey Makers is what we call our people at Arval UK. Being a Journey Maker means more than doing a job.
It reflects the role everyone plays in creating better experiences for customers and colleagues.
It means being trusted to take ownership, supported to grow and being part of a team that's working towards something bigger. You can see the impact you make across the business and for our customers.
Take ownership
We take responsibility, follow things through and make sure customers and colleagues can rely on us.
Support each other
We work as a team, share knowledge and back each other to succeed.
Put customers first
We care about the experience we create and focus on getting things right for customers, colleagues and partners.
Keep improving
We stay curious and look for better ways to do things.
Think bigger
We understand how our work connects to the bigger picture and the journeys we help make possible every day.
Make a positive impact
We act responsibly and think about the impact we have on people, customers, communities and the planet.
We make journeys happen. And the people who make that possible are our Journey Makers.
The behaviours behind it
Being a Journey Maker is built on the everyday behaviours that guide how we work, support each other and deliver for our customers. Internally, we describe these as our Dynamic Dozen.
Ownership and accountability
Taking responsibility for what we do and the part we play for customers, suppliers and fellow Journey Makers.
Customer service culture
Creating better experiences by listening well, working together and caring about every part of the journey.
Knowledge and expertise
Using our knowledge well, staying proactive and helping people get the right support at the right time.
‘Dare to discover’ mindset
Staying curious, learning continuously and trying new ideas in search of better solutions.
Effective communication
Communicating clearly, concisely and calmly, even when the pressure is on.
Sustainability
Improving our focus on sustainability and the impact we have on each other, our customers and communities.
Embracing digital
Using digital tools in practical ways to make work simpler, improve how we do things and support better outcomes.
Teamwork
Building inclusive relationships, breaking down barriers and creating an environment of trust and respect.
Governance, risk and compliance
Working with integrity and within the right frameworks to help keep everyone safe and secure.
Commercial and data awareness
Understanding how Arval operates, including the financial and data side of the business.
Inspirational leadership
Leading authentically and helping engaged teams thrive through clear, confident support.
Strategy and vision
Understanding where we’re heading and how our work helps move the business forward.
EPIC awards
Our EPIC awards are an annual celebration of the people and teams who make a difference across Arval UK.
They're nominated by our Journey Makers and judged by our Journey Makers, which makes them a genuine reflection of the work, support and impact people see in each other every day.
