Reporting directly into the Facilities Manager, this role completes an essential part of the facilities function at Arval UK. Based in our Swindon office you will own multiple core functions and processes as part of your day to day role.
This is a highly varied position; from computer based tasks, to organising conference rooms for internal stakeholders, supporting external contractors, to being outside allocating Electrical Vehicle charging stations. All of which require a dedication to delivering outstanding service using your excellent communication skills.
Being an integral function to the rest of the business, at times the role can be unpredictable and fast paced, you will need to demonstrate an ability to adapt, as well as completing core tasks. Including;
- Proactively working towards promoting a sense of pride in the facilities department and delivering an excellent customer service experience
- Responsible for providing support to ensure facilities services are provided in an effective and efficient manner,
- Ensure the daily post is sorted, distributed to the appropriate departments in a timely manner to ensure minimal business disruption.
- Act as point of contact for internal and external customers and contractors ensuring lines of communication are maintained and regularly monitored – such as email, mail, telephone and visitors to the function.
- Supporting with the running of events with key Stakeholders and other departments, ensuring meeting room standards are maintained with the correct welfare arrangement in place as required.
- Support the Facilities Manager on health and safety duties including risk assessments, contractor monitoring and other statutory and non-statutory site requirements (for all buildings). Support building Health & Safety audits, organise First aid training. Complete Display Screen Equipment (DSE) assessments with customers with the support of external Health & Safety consultant. Supporting site fire drills and safety training.
- Organise, process and maintain records for invoices, expenses and financial records in accordance with company procedures.
About you
This is an extremely challenging and fast paced role dealing with vast volumes so we are looking for someone who has excellent customer service, exceptional administration skills. A process person who is permanently ‘on top of things’ and comfortable taking complete ownership for the work assigned.
The Hours
Due to the varied demands of the role, there will be a requirement for flexibility. The core working hours for this position are 7.45am-4.00pm.
Key Skills Required
- A smart and professional appearance with a polite, courteous and professional manner with excellent interpersonal skills.
- The ability to work under pressure and to tight deadlines with the drive to work pro-actively independently and as part of a team
- Able to demonstrate an understanding or experience of costs, benefit analysis, and budget management.
- Knowledge of Health & Safety risk awareness and hazard reporting. Having either an IOSH or other Health and Safety qualification desirable, training is provided for the right candidate.
- Experience working within a Facilities environment
- Good IT skills including Microsoft Office
- Good understanding of M&E or the willingness to learn
This is a role that can develop and support you in your career goals. You will be covering the Facilities Manager duties when leave is taken, you have the chance to embrace this as a development opportunity.
What’s In It for You?
As a Facilities Assistant you will be pay zone level A3 – Salary of up to £26,500 plus bonus potential of £1,100 per annum
You will also enjoy the outstanding benefits including;
• Private Healthcare (AXA PPP)
• Life Assurance
• Company Pension scheme
• A range of personal flexible benefits
• 25 days holiday, your birthday off plus bank holidays
• Free Parking
• Free Gym onsite
• Access to great discounts on our products and services
• To celebrate your 1st year you can enjoy a ½ holiday or a £75 Love2Shop voucher
• Paid eye tests and £50 towards your lenses
• Volunteering days
• Charity Fundraising
About us
Owned by BNP Paribas, one of the world’s top performing banks, we are a global and UK leading player within the vehicle leasing industry. The growth that we’ve achieved in recent years and the number of major industry awards that we’ve won are testament to our innovative products, strong service ethics and most of all, the commitment and skill of our teams. Together, we’re the wheels behind business. Because leasing vehicles is about so much more than just getting from A to B. Joining us, your passion and skill will help make every journey a great one, and we’ll help you steer from strength to strength.
Founded in 1989 and fully owned by BNP Paribas, Arval specialises in full service vehicle leasing. Arval offers its customers – large international corporates, SMEs and professionals – tailored solutions that optimise their employees’ mobility and outsource the risks associated with fleet management. Expert advice and service quality, which are the foundations of Arval’s customer promise, are delivered in 29 countries by over 6,500 employees. Arval’s total leased fleet adds up to 1,103,835 vehicles throughout the world (December 2017).
Arval is a founding member of the Element-Arval Global Alliance, the longest standing strategic alliance in the fleet management industry and the worldwide leader with 3 million vehicles in 50 countries. Within BNP Paribas, Arval belongs to the Retail Banking core activity.