Valuable information, tools and advice for you to view and download.
* A few things to make you aware of if you book online: please do not use this web link for tyres and glass enquires. Instead, contact us on 0345 266 5163 (option 1) for Assistance.There is an agreed service level with our Dealerships of 10 working days for courtesy vehicles or delivery and collection for routine maintenance and service (subject to garage availability). The delivery calendar presented in this tool is populated by the supplying dealer - please use the dates provided as a guide only.
Most charging networks can be accessed on a Pay-as-you-go basis usually throughthe individual network App or increasingly via a contactless payment facility
• All new rapid and super/ultra-chargers in the UK are now required to acceptcontactless payments. Many of the existing Rapid chargers are also beingretro-fitted with contactless technology as well
Some networks also have a subscription based model which gives you free orsubsidised electricity at their locations
• The BPChargemaster Polar network is the largest of these
The cost to charge can vary significantly by charger / network and whilst mostcharge based on a pence per kWh some may charge a flat fee based on time
• Unlike traditional fuel stations, the charging costs for every charge unit areavailable online / via Apps and so with careful planning, you should not haveany ‘nasty’ surprises!
*Arval has a Fair Play policy on car tyres. This means thatdamaged tyres will be replaced inside the maintenance budgeton cars. Replacements in the event of abuse, neglect, theft orvandalism will be recharged.
Van charges:Tyres replaced due to fair wear and tear will be charged insidethe maintenance budget. Damaged tyres on vans will berecharged as a percentage based on the tread remaining.
If you disagree with the Parking or Penalty Charge Notice and want to appeal:
Arval UK Limited (Whitehill House, Windmill Hill, Swindon, SN5 6PE. Registration number 1073098. VAT Registration GB 202 1441 76) is authorised and regulated by the Financial Conduct Authority, under registration number 312798