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Our options

What we offer

Contract Hire

Access to a range of brand-new cars and vans for a fixed monthly cost - think of it as a long-term car rental.

Maintenance Package

An optional add-on to make your life easier, which includes breakdown cover, scheduled servicing and premium replacement tyres.

Arval Total Care

For complete peace of mind, this includes the Contract Hire plus insured lease vehicle, maintenance and repairs, breakdown cover, accident management and more, in an all-inclusive package.

What's included in my lease?

  

   Customer maintained (vehicle only)

                Arval Maintenance

Arval Total Care

Brand new vehicle check-mark check-mark check-mark
Vehicle road tax check-mark check-mark check-mark
Breakdown cover cross-mark

Depending on the options chosen, please check your contract.

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Routine servicing & MOTs cross-mark check-mark check-mark
Maintenance & repairs cross-mark check-mark check-mark
Premium tyres* cross-mark check-mark check-mark
Batteries cross-mark check-mark check-mark
Exhausts cross-mark check-mark check-mark
Glass/windscreens cross-mark cross-mark check-mark
Insured leased vehicle cross-mark cross-mark check-mark
Own damage protection cross-mark cross-mark check-mark
Accident management cross-mark cross-mark check-mark
Financial shortfall protection cross-mark cross-mark check-mark
*Arval has a “Fair Play” policy on car tyres. This means that damaged tyres will be replaced inside the maintenance budget. Replacements on commercial vehicles or in the event of abuse, neglect, theft or vandalism will be recharged at a percentage based on the tread remaining.
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Personal leasing

Personal Contract Hire (PCH) is a type of long-term car rental. You get to drive a brand-new vehicle in exchange for a fixed monthly payment. You choose the contract length and mileage allowance you need.

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Business leasing

Business Contract Hire (BCH) gives you and your employees hassle-free access to fixed-cost company vehicles. Run reliable new vehicles without spending large sums of working capital, with VAT incentives to boot.

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FLEXIBLE RENTAL

We also offer fast, flexible hire on a wide range of vehicles, delivered in 2 working days. Rent a business car or van (including electric) from just 1 month – with no commitment.

FREQUENTLY ASKED QUESTIONS

What should I do if I experience an issue with my vehicle?

If you are experiencing any technical issues with your vehicle i.e. warning lights, start up issues, concerns around warranty, please contact your Customer Service Team and select the relevant option. This will direct you to our Technical Team who can assist with next steps.


What should I do if I need replacement glass or repair?

We recommend contacting your insurer in the first instance. Alternatively, Arval can organise this for you and will automatically bill you for the cost. If you are an Arval Total Care customer – please phone the Arval driver line and choose the glass option.


Who provides breakdown cover for my lease car?

The breakdown cover for your car is provided by the Automobile Association (AA). If you need breakdown assistance, please call 0370 600 4499.

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