Our options
What we offer
Maintenance Package
Arval Total Care
What's included in my lease?
Customer maintained (vehicle only) |
Arval Maintenance |
Arval Total Care |
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Brand new vehicle | |||
Vehicle road tax | |||
Breakdown cover |
Depending on the options chosen, please check your contract. |
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Routine servicing & MOTs | |||
Maintenance & repairs | |||
Premium tyres* | |||
Batteries | |||
Exhausts | |||
Glass/windscreens | |||
Insured leased vehicle | |||
Own damage protection | |||
Accident management | |||
Financial shortfall protection |
*Arval has a “Fair Play” policy on car tyres. This means that damaged tyres will be replaced inside the maintenance budget. Replacements on commercial vehicles or in the event of abuse, neglect, theft or vandalism will be recharged at a percentage based on the tread remaining.
Personal leasing
Personal Contract Hire (PCH) is a type of long-term car rental. You get to drive a brand-new vehicle in exchange for a fixed monthly payment. You choose the contract length and mileage allowance you need.
Business leasing
Business Contract Hire (BCH) gives you and your employees hassle-free access to fixed-cost company vehicles. Run reliable new vehicles without spending large sums of working capital, with VAT incentives to boot.
FLEXIBLE RENTAL
We also offer fast, flexible hire on a wide range of vehicles, delivered in 2 working days. Rent a business car or van (including electric) from just 1 month – with no commitment.
FREQUENTLY ASKED QUESTIONS
If you are experiencing any technical issues with your vehicle i.e. warning lights, start up issues, concerns around warranty, please contact your Customer Service Team and select the relevant option. This will direct you to our Technical Team who can assist with next steps.
We recommend contacting your insurer in the first instance. Alternatively, Arval can organise this for you and will automatically bill you for the cost. If you are an Arval Total Care customer – please phone the Arval driver line and choose the glass option.
The breakdown cover for your car is provided by the Automobile Association (AA). If you need breakdown assistance, please call 0370 600 4499.