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Recognition from the vehicle leasing industry
We have great confidence in the leading solutions that we provide for vehicle leasing and fleet management, but don’t just take our word for it.
We are the holders of a range of highly credible industry awards providing an important endorsement of our business. In recent years, this industry recognition has covered our innovative new products, our van expertise, the levels of service that we provide and our commitment to acting responsibly. These awards give you an independent insight into our business and some of the things that allow us to stand apart.
Best Lease Provider
2018 Vans A2Z Van Fleet World Awards
The judges said: “Arval has been working to reduce downtime for its LCV customers by looking at every step of the vehicle life cycle. This covers initial vehicle requirements, sourcing the right van at the right time, complete in-life support, downtime management and a flexible return process. Arval has combined several products including an accident management solution and a bespoke telematics solution to strengthen the proposition to customers, underpinned by dedicated support through an Arval account manager.”
Innovation in Accident Management
2018 Fleet World Honours
The judges said: “Arval’s in-house telematics solution offers a seamless accident management process. It’ll log the time and location of the accident, with details of the driver’s prior behaviour, and can contact a recovery company after a rollover. The system can also track the entire repair process as it goes through the network. A valuable component of a very capable telematics solution.”
Best Customer Service
2017 International Auto Finance Network Awards
This award recognises best-in-class customer service across the entire motor finance, leasing and fleet supply arena. We were singled out for our customer-centric culture and specifically for BRAVO, our unique training programme which helps our employees to better understand the needs of our customers and deliver a great relationship-based service.
2017 FN50 Customer Service Awards
Lisa Jones from our Manchester office stood out for her exceptional focus and dedication to customer service, regularly going above and beyond for her customers. We’re proud that this was the third year running that an Arval employee had won at these awards.
Innovation in Risk Management
2016 Fleet World Honours
Awarded for our Fleet Insurance Policy, the judges said: "Arval was the first leasing company to provide an insured lease package on their vehicles two years ago. Now it has taken it one step further, by offering insurance across a customer’s entire fleet, whether some other vehicles are supplied by another leasing company or outright purchased. The result is notable savings in terms of time, administration and cost.”
Fleet Management Award
2016 BusinessCar Fleet Technology Awards
The Arval Fleet Toolkit was developed after we identified a gap in the information and resources available to small and medium sized businesses. It is an interactive website which supports companies to make effective vehicle related choices. The judges said: “All in all, it's a very good package of tools helping busy and under-resourced company car operators and drivers to make smarter and more tax efficient - which also tends to mean greener - choices.”
Road Safety in the Community Award
2016 BRAKE Fleet Safety Awards
This was awarded to Arval for our long-standing commitment to Road Safety in the Community, which is an important element of our overall commitment to being a responsible business. These awards recognise the achievements of those working to help reduce the number of road crashes involving at-work drivers in the UK.
2016 FN50 Customer Service Awards
Jayne Sheehan, Account Manager in our Corporate Sales Division won this award because of the exceptional levels of support that she consistently provides to our customers, as well as their drivers. Her performance against targets is excellent and she acts as a role model for our other team members, providing important support and coaching.