Industry Awards

Recognition from the vehicle leasing industry

We have great confidence in the leading solutions that we provide for vehicle leasing and fleet management, but don’t just take our word for it.

These awards give you an independent insight into our business and some of the things that allow us to stand apart.

Business Car Awards Winner 2018

Leasing Company of the Year (over 25,000 vehicles)

2018 BusinessCar Awards

Part of a double success at these awards, we were recognised by the BusinessCar judging panel as the Leasing Company of the Year. This was for the way we have combined exciting new products, expert advice and great customer service in the past year to support a wide mix of customer audiences, ranging from small businesses and individuals with a single car or van through to large corporates with thousands

Remarketing Award

2018 BusinessCar Awards

In the past 12-months, we have been able to innovate to get the maximum value from our vehicles at the end of the lease. We have done this using a number of digital remarketing channels like Motor Trade and Car Check, resulting in great customer feedback and a 9 out of 10 trust score on Trustpilot. This was one of two awards we won with BusinessCar this year, accompanying Leasing Company of the Year.

Business Car Awards Winner 2018
2018 Vans A2Z Van Fleet World Awards Logo

Best Lease Provider

2018 Vans A2Z Van Fleet World Awards

The judges said: “Arval has been working to reduce downtime for its LCV customers by looking at every step of the vehicle life cycle. This covers initial vehicle requirements, sourcing the right van at the right time, complete in-life support, downtime management and a flexible return process. Arval has combined several products including an accident management solution and a bespoke telematics solution to strengthen the proposition to customers, underpinned by dedicated support through an Arval account manager.”

Innovation in Accident Management

2018 Fleet World Honours

The judges said: “Arval’s in-house telematics solution offers a seamless accident management process. It’ll log the time and location of the accident, with details of the driver’s prior behaviour, and can contact a recovery company after a rollover. The system can also track the entire repair process as it goes through the network. A valuable component of a very capable telematics solution.”

Innovation in Accident Management 2018 Fleet World Honours Logo
2017 International Auto Finance Network Awards Logo

Best Customer Service

2017 International Auto Finance Network Awards

This award recognises best-in-class customer service across the entire motor finance, leasing and fleet supply arena. We were singled out for our customer-centric culture and specifically for BRAVO, our unique training programme which helps our employees to better understand the needs of our customers and deliver a great relationship-based service.

Rising Star

2017 FN50 Customer Service Awards

Lisa Jones from our Manchester office stood out for her exceptional focus and dedication to customer service, regularly going above and beyond for her customers. We’re proud that this was the third year running that an Arval employee had won at these awards.

2017 FN50 Customer Service Awards Logo
Innovation in Risk Management  2016 Fleet World Honours

Innovation in Risk Management

2016 Fleet World Honours

Awarded for our Fleet Insurance Policy, the judges said: "Arval was the first leasing company to provide an insured lease package on their vehicles two years ago. Now it has taken it one step further, by offering insurance across a customer’s entire fleet, whether some other vehicles are supplied by another leasing company or outright purchased. The result is notable savings in terms of time, administration and cost.”

Fleet Management Award

2016 BusinessCar Fleet Technology Awards

The Arval Fleet Toolkit was developed after we identified a gap in the information and resources available to small and medium sized businesses. It is an interactive website which supports companies to make effective vehicle related choices. The judges said: “All in all, it's a very good package of tools helping busy and under-resourced company car operators and drivers to make smarter and more tax efficient - which also tends to mean greener - choices.”

Fleet Management Award 2016 BusinessCar Fleet Technology Awards Logo
Road Safety in the Community Award 2016 BRAKE Fleet Safety Awards Logo

Road Safety in the Community Award

2016 BRAKE Fleet Safety Awards

This was awarded to Arval for our long-standing commitment to Road Safety in the Community, which is an important element of our overall commitment to being a responsible business. These awards recognise the achievements of those working to help reduce the number of road crashes involving at-work drivers in the UK.

Individual Award

2016 FN50 Customer Service Awards

Jayne Sheehan, Account Manager in our Corporate Sales Division won this award because of the exceptional levels of support that she consistently provides to our customers, as well as their drivers. Her performance against targets is excellent and she acts as a role model for our other team members, providing important support and coaching.

Individual Award 2016 FN50 Customer Service Awards Logo

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