Customer Support

Ordered a vehicle?

If you have questions regarding delivery, amending your order, or anything else:

Contact an Arval Order Delivery Specialist

Book a Service / MOT

https://www.arval.co.uk/customer-support/service-booking

Book a Service / MOT

Book a service or MOT for your vehicle

https://www.arval.co.uk/customer-support/during-your-contract

During Your Contract

Help on changing your contact details, fines, amending your contract and more

https://www.arval.co.uk/customer-support/money-worries

Money Worries

Is money worrying you? Paying more feels out of the question? Now is the time to ask for help.

https://www.arval.co.uk/customer-support/maintenance

Maintenance

For questions relating to the maintenance of your vehicle

https://www.arval.co.uk/customer-support/guide-returning-your-vehicle

Wear and Tear Guide

Our free guide has been written to help you avoid end of contract damage charges, as well as help you save time and hassle

https://www.arval.co.uk/customer-support/ve103-travelling-abroad-request-pack

Travelling abroad

Request an overseas pack which includes the VE103 document. (Please aim to contact us at least 5 working days prior to travel.)

https://www.arval.co.uk/customer-support/breakdown-recovery

Breakdown Recovery

Breakdown is Provided in partnership with the AA

https://ebf.euromaster.com/ebookingV3/B2B_e-booking/en_GB/PROD/carPlate

Book Replacement Tyres

Use the ATS Euromaster eBooking Service to replace your tyres (link will take you to the ATS website)

https://www.arval.co.uk/customer-support/invoicing

Invoicing

For queries regarding rental charges, road tax, monthly billing and direct debits

https://www.arval.co.uk/customer-support/end-of-contract

At The End of Your Contract

Advice on returning your vehicle, buying your vehicle, exceeding your contract mileage and more

Arval Total Care

https://www.arval.co.uk/customer-support/arval-total-care

Arval Total Care

Questions about your fully insured lease vehicle

Electric Vehicles

https://www.arval.co.uk/customer-support/electric-vehicles

Electric Vehicle

For questions relating to Electric Vehicles

Interested in purchasing your vehicle?

https://www.arval.co.uk/customer-support/buying-your-arval-vehicle

Interested in purchasing your vehicle?

Get a quote to purchase your Arval vehicle

https://www.arval.co.uk/customer-support/glass-replacement

Glass Replacement

All you need to know about glass repair or replacement