Routine services, Exhaust, Battery, Cosmetic scratch repairs, Brake pads, Gearbox and other Worn Items replacement. Excludes Accidental Damage and Windscreens. Replacement as required according to mileage/manufacturing recommendation and punctures. Roadside assistance, Recovery to an agreed location, Home start through the AA, as well as Breakdown Assistance in Europe. Third Party Insurance Cover, Own Damage Protection, including Fire and Theft, Glass Damage Protection, and Accident Management.
Personal Contract Hire (PCH) is a type of long-term car rental. You get to drive a brand-new vehicle in exchange for a fixed monthly payment. You choose the contract length and mileage allowance you need.
Business Contract Hire (BCH) gives you and your employees hassle-free access to fixed-cost company vehicles. Run reliable new vehicles without spending large sums of working capital, with VAT incentives to boot.
Whether you need a reliable car for the school run, luggage space for weekend road trips, high spec with lots of tech, or a spacious van for work, we've got a vehicle to meet your needs. With access to a vast range of makes and models, you'll easily find a vehicle that works for you and your budget.
What should I do if I experience an issue with my vehicle?
If you are experiencing any technical issues with your vehicle i.e. warning lights, start up issues, concerns around warranty, please contact your Customer Service Team and select the relevant option. This will direct you to our Technical Team who can assist with next steps.
What should I do if I need replacement glass or repair?
We recommend contacting your insurer in the first instance. Alternatively, Arval can organise this for you and will automatically bill you for the cost. If you are an Arval Total Care customer – please phone the Arval driver line and choose the glass option.
Who provides breakdown cover for my lease car?
The breakdown cover for your car is provided by the Automobile Association (AA). If you need breakdown assistance please call 0370 600 4499.
Arval UK Limited (Whitehill House, Windmill Hill, Swindon, SN5 6PE. Registration number 1073098. VAT Registration GB 202 1441 76) is authorised and regulated by the Financial Conduct Authority, under registration number 312798