“The Journey Goes On" launched in response to COVID-19

Arval, the leading international full service vehicle leasing and mobility specialist, is launching a comprehensive proposition designed for the post-lockdown period. It is designed to support customers across the globe who are dealing with the consequences of the pandemic and, more importantly, to help them restart their business and get back to work with safe, sustainable and cost-effective mobility solutions.

As soon as the COVID-19 crisis started, Arval took the necessary measures to help its customers and drivers face the impacts. Now that the lockdown measures are starting to lift in many countries, new accelerating trends are emerging in terms of mobility: higher expectations in terms of sanitisation and protection, widespread remote working, increased use of door-to-door delivery services, and the need for alternative mobility solutions. To support all of its diverse range of customers, Arval is now launching the “The Journey Goes On” proposition.

“Arval changed its brand signature a few months ago to “For the many journeys in life”. More than ever, we believe that our mission is to help our customers, their drivers and individuals, to face the new journey we are all engaging in. They are all calling for more flexibility, as well as more safety. We want to be there for them, and that’s what “The Journey Goes On” is all about”, commented Alain van Groenendael, Arval Group Chairman & CEO.

“The Journey Goes On” will be launched progressively across Arval’s eight largest territories (France, Italy, UK, Spain, Germany, Netherlands, Poland and Belgium) over the coming weeks and adapted to local customer needs.

For Arval business customers the “The Journey Goes On” is built on three main pillars:

• Adapted operations to comply with social-distancing and driver safety: car pick-up and delivery at home or office, on-site maintenance and car sanitisation.
• Flexible, shorter-term leasing solutions available right now to help businesses restart: a large range of vehicles immediately available for leasing for just a few months, aimed at ensuring businesses have the mobility solutions in place to get back on their feet and keep their employees safe.
• Sustainable and alternative mobility solutions: continuing to help businesses transition to greener fleets through a continued focus on EVs, whilst also developing the eco-friendly travel proposition further in the future by introducing options like e-Bike leasing as a healthy alternative for employees living closer to work.

For personal customers and self-employed professionals where a car is still the right option to travel safely, “The Journey Goes On” proposition focusses on being:

• Affordable: a selection of brand new cars from the equivalent of £6.99 a day
• Easy: 100% from home, order your car from your sofa and get it delivered to your door
• Fast: delivery often within two weeks for many cars already in stock
• In addition, a large stock of Arval used cars available for buying or leasing

An increasing number of individuals, professionals and small businesses are choosing full service leasing for their cars because it is hassle free and can include all services. With the current situation, and “The Journey Goes On” proposition, leasing makes even more sense in this period of uncertainty. Arval believes more people will benefit from these safe, convenient solutions for their mobility.

Arval has always stood by its customers to help them face the challenges they meet. As soon as the lockdown began, the company started helping its customers experiencing financial difficulties by offering – among other initiatives – to review their contracts, including extending them to help control costs. The “Journey Goes On” offer has been designed with the same mind-set.