What kind of Penalty Charge Notice or Intended Prosecution might I receive?
These can be issued in cases such as unpaid or illegal parking, speeding, unpaid tolls or congestion charges, ultra low emission zones and bus lane penalties.
Why have I been charged an administration cost?
We charge a £15 administration cost (including VAT) for each fine received. This covers the time and work involved in processing each fine.
What should I do if I disagree with the fine or Penalty Charge Notice?
If you disagree with a fine and have evidence to support this, you can appeal directly with the issuing authority. This process varies between companies, so check the notification you’ve received for details of the issuing authority and how to appeal.
Will the administration cost be refunded if my appeal is successful?
If your appeal is successful and the fine is cancelled by the issuing authority, we will refund our administration charge. Please email proof of cancellation to firstname.lastname@example.org to request a refund.
What happens if I don’t pay a fine or Penalty Charge Notice?
If you choose not to pay a fine or penalty charge notice, you may be taken to court and this could lead to a judgement against you costing significantly more than the initial charge. A County Court Judgement (CCJ) could also be issued or the debt passed to bailiffs. If you fail to pay a parking fine and this is escalated back to Arval, we will pay the fine and recharge the cost to you.
If you disagree with a fine or Penalty Charge Notice, please follow the appeals process.
Arval UK Limited (Whitehill House, Windmill Hill, Swindon, SN5 6PE. Registration number 1073098. VAT Registration GB 202 1441 76) is authorised and regulated by the Financial Conduct Authority, under registration number 312798