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Fines
Fines and Penalty Charge Notices
Here’s everything you need to know
As the owner of your vehicle, Arval is informed about any vehicle related fine or notice of intended prosecution. Depending on the situation we will either:
- Automatically pass on your personal details to the relevant authorities or
- Pay the fine on your behalf.
We will then invoice you for the fine (if appropriate), as well as charging a £15 administration cost (including VAT) for each fine received.
How will I know if I’ve received a Penalty Charge Notice or Intended Prosecution?
We’ll contact you by email to let you know as soon as possible.
If your email address has changed, please email customerservices@arval.co.uk with your account number and new contact details.
What kind of Penalty Charge Notice or Intended Prosecution might I receive?
Why have I been charged an administration cost?
What should I do if I disagree with the fine or Penalty Charge Notice?
Will the administration cost be refunded if my appeal is successful?
What happens if I don’t pay a fine or Penalty Charge Notice?
If you choose not to pay a fine or penalty charge notice, you may be taken to court and this could lead to a judgement against you costing significantly more than the initial charge. A County Court Judgement (CCJ) could also be issued or the debt passed to bailiffs. If you fail to pay a parking fine and this is escalated back to Arval, we will pay the fine and recharge the cost to you.
If you disagree with a fine or Penalty Charge Notice, please follow the appeals process.