Ford Parts Plus, owned by Ford Motor Company, supplies genuine Ford parts and accessories to thousands of franchise dealers, independent garages and bodyshops right across the UK. These are managed and delivered using a substantial fleet of around 530 Ford vehicles, almost all vans, with the numbers being dominated by Ford Transit and Transit Customs.
The company is structured around 25 semi-independent operations – called agents - which are based at 60 locations. Until 2018, each of these made their own vehicle arrangements based on a fixed budget, then reclaimed the costs from Ford Parts Plus. However, there was a feeling that this arrangement was not delivering the required results – which was where Arval came into the picture.