Arval Flex (formerly MTR) vehicle collection

Arval Flex vehicle collection request

 

It's time to return your Arval Flex vehicle. Before you request your collection using our form below, there is some important information to note.

We need a minimum of 3 working days’ notice to collect your vehicle. Vehicles can be collected at any time between 8am and 6pm on the collection date, so you’ll need to be available throughout the day. Please arrange for someone over the age of 18 to be available to sign and agree that the vehicle has been collected. 

If nobody is available when the collection agent arrives, you’ll be charged an aborted collection fee, therefore the vehicle will remain on rent and chargeable until the collection is rescheduled. If you need to reschedule the collection appointment, please let us know as soon as possible but with at least 24 hours' notice, to avoid possible charges.

Please remember, any applications linked to the vehicle should also be removed and de-registered from the vehicle and removed from your mobile device. For more information on how best to prepare your vehicle for it's return, check out our online Arval Flex returns guide.

Arval Flex vehicle collection

1. Vehicle details

Please tell us about your vehicle.
Will the vehicle have a valid MOT at time of collection?

Click here to book your MOT online. 

Can the vehicle be driven?

Click here to book your repair online. 

2. Contact details

Please let us know who is the main point of contact.
Title
Would you like booking confirmation to be sent to an additional email address?

3. Collection details

When should we collect the vehicle?
We cannot currently collect on weekends or bank holidays. When you select a booking date this must be three working days later than the date you complete the request (i.e. days counted should not include weekend days or bank holidays).

Due to the vehicle's current condition, someone from our team will be in touch to discuss the collection details in more detail including when the vehicle should be collected.

4. Collection Address

Where should we collect the vehicle from?