Guide to Returning your Vehicle

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Returning your company vehicle to us at the end of its contract should be simple and easy. To make sure that this is the case we take a transparent and consistent approach so that you know exactly what to expect.

Our free guide has been written to help you and your drivers to avoid unnecessary end of contract damage charges as well as saving you time and hassle.

We use the British Vehicle Rental and Leasing Associations (BVRLA) ‘Guide to Fair Wear and Tear’ independent guidelines to apply fair and consistent standards to the condition of the vehicle at the end your contract.

The documents available to download from this page take you through the process step-by-step and use checklists to highlight the things that you need to do before returning your vehicle to us.

Download our Quick Guide to Returning an Arval Vehicle (pdf)

Our agreement with your company states that when a vehicle is returned, it must be in good condition for its age and within the agreed mileage.

If it is not, end of contract charges can be applied. BVRLA industry guidelines for Cars and Vans can be viewed using the links below.


Download our Car Damage Charge Matrix (pdf)

This document is designed to give a clear understanding of acceptable and unacceptable damage to vehicles returned.

Click here for the BVRLA Car guide

Click here for the BVRLA Van guide

(Please note these links are to external content not controlled by Arval UK.)